Privacy Policy
We at Kakao Games Europe B.V., a Dutch company registered with the Dutch Trade register under no. 62780476, having its registered office at Handelsweg 59J 4th Floor, 1181 ZA Amstelveen, The Netherlands (hereinafter, “Kakao Games Europe” or “we”), take the protection of your personal data seriously. That is why we ensure that your personal data is secured and monitored against abusive use and access by unauthorized parties. This document (hereinafter: “the Privacy Policy”) is intended to provide you with simple and accurate information about the personal data we collect, how we collect and process the personal data and for what purposes. Your rights with regard to the collected personal data are also mentioned in this Privacy Policy.
Before using our services please read this Privacy Policy carefully..
We reserve the right to make changes to this Privacy Policy at any time. In such event, we will notify you either with an official announcement on our website elyon.playkakaogames.com (hereinafter: “the Website”) or with an email sent to your registered email address. Announced changes will only come into effect after a reasonable period of time. You can reject the updated Privacy Policy by stopping the use of our Website.
Data protection officer contact details:
You may contact our data protection officer using the contact details below:
by email at privacy@playkakaogames.com
What does “personal data”mean?
Personal data means "any information relating to an identified or identifiable natural person” ( Article 4 (1) of the General Data Protection Regulation (hereinafter: “GDPR”)).
What personal data do we gather about you and how, when you visit the Website?
We collect personal data in order to improve your experience at our Website, to deliver the website to you, to provide you with requested information like newsletters, (email) updates and other information about our games and products. We also collect personal data to secure our Website, and where necessary, to determine, exercise or defend our legal position and rights.
We also process data that you leave on our website, like your contact details, online behaviour, information about your internet or website traffic.
The Website uses "Cookies". These are small files that get saved on your computer and enable the analysis of your use of the Website.
We do this to gather information about the pages users visit on our Website, to keep track of how often users come back and to see which pages are doing well on the Website.
We also keep track of what information the browser shares. We do this online using the following tools and cookies:
Functional Cookies
We use functional cookies. The functional cookies we use are session ID cookies. These cookies are necessary for the proper functioning of the Website. For example, we use cookies to log in and respond. The functional cookies allow us to keep your account session open while you browse. This means that you do not have to log in at every page again.
Your consent is not required for such cookies. Please note that session ID cookies are required for the proper functioning of our website.
Data collected and processed: IP address, browser information, date and time.
The collected and processed (personal) data expires after the end of the browser session if you have not checked the "Stay logged in" box when you signed up on our Website. If you checked the box 'stay logged in' the cookies expire after 24 months.
Will Kakao Games Europe send me newsletters as soon as I have registered my email?
Yes, after your registration to receive communications from us, Kakao Games Europe will send you newsletters with relevant developments on the platform, game updates, offers or other relevant information for our users. The frequency depends on these factors. Whether or not you agree to receive newsletters can be changed in the newsletter.. Upon withdrawing from the agreement to receive newsletters, any provided date will be destroyed.
What are my rights?
You have the following rights:
Right to be informed
To ensure fair and transparent handling of personal information, Kakao Games Europe must inform its Customers on how their personal information is being used. If the Customer requests information on how his or her personal information is being used, Kakao Games Europe must provide the relevant information in a simple and straightforward manner. Customers may make these requests through Customer Service.
The right of access
You have the right to obtain confirmation from us as to whether personal data concerning you has been processed by us. You also have the right to access the personal data and information about (inter alia): the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the data have been or will be disclosed.
The right to rectification
You have the right to obtain the rectification if the personal data that we have processed from you is incorrect or inaccurate. We will correct your personal data without undue delay.
The right to erasure (the right to be forgotten)
You have the right to obtain the deletion of your personal data if one of the reasons stated in article 17 GDPR applies.
The right to restriction of processing
You have the right to obtain verification from us if one of the reasons mentioned in article 18 GDPR applies.
The right to data portability
You have the right to receive the personal data that concerns you that you have provided to us. You receive the data in a structured, commonly used and machine-readable format. You also have the right to ask us to transmit this data to another controller.
The right to object
You have the right to object to the data processing if the data processing takes place on the grounds referred to Article 6 (1) (e) or (f) GDPR. We will no longer process the personal data unless we are able to demonstrate convincing legitimate interests for the processing that exceed your interests, rights and freedom or when this is necessary for instituting, exercising or defending legal claims.
The right to lodge complaints with the Dutch Data Protection Authority (“DPA”)
You have the right to lodge a complaint about the processing of your personal data at the Dutch DPA..
Right related to automated decision making and profiling
In the case of when an issue may have major repercussions such as issues which require legal action, the Customer will not be affected by decisions which are based on automated systems such as profiling. In these cases, the Customer may request a withdrawal of such decisions.
If you have questions about this privacy policy or your rights, please contact us. You can reach us at the following e-mail address: privacy@playkakaogames.com
Appendix - How to remove cookies:
Internet Explorer:
OnLaunch Internet Explorer; at the top-right open the Internet Options Menu; on the General tab, select Delete, in the Browsing History Section; select the Cookies check-box, and click the Delete Button.
Chrome:
OnOpen Chrome; at the top-right, click Settings; at the bottom click “Advanced”; in the 'Privacy and security' section, click Content settings; under “Cookies”, click “All cookies and site data”; at the top-right, click “Remove all”; at the bottom-right, click “Done”.
Opera:
OnGo to 'Settings'; Select “Preferences; Select “Advanced”; select “Cookies”; click on 'All cookies and site data'; there you can click on 'Delete all'.
Firefox:
OnClick the menu button and choose Options; Select “Privacy and Security”; under History, set Firefox will: to Use custom settings for history; click “Show Cookies”, the Cookies window will appear; In the Search: field, type the name of the site whose cookies you want to remove. The cookies that match your search will be displayed; select the cookie(s) in the list to remove and click Remove Selected.
Safari:
On the Safari Menu, click on 'Preferences'; select 'Privacy'; set your preferences for accepting cookies next to 'Block Cookies'; select 'Parties and Advertisers' - 'Always' or 'Never'; if there are any website data/cookies being stored, click 'Details’; to remove specific data, highlight the information and click 'Remove'; to remove the data from all the sites, click 'Remove All'.